---
title: "User and Organization Management"
slug: "user-and-organization-management"
updated: 2026-01-09T18:26:20Z
published: 2026-01-09T18:26:20Z
canonical: "help.silentpush.com/user-and-organization-management"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.silentpush.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User and Organization Management

Manage users and organization settings to secure and customize your Silent Push experience.

## Invite Users

1. Log in as an **Organizational Admin**.
2. From your user icon, select **Organization**.
3. In the **Organization** tab, add your Organization’s **Name**.
4. Choose your **Country** from the drop-down list, and add your **City**.
5. Add your Organization’s **Address**, **Email**, and **Phone number**.

> **Note**: You must be an **Organization Admin** to create a user. They create accounts for users within their organization and invite them to join the platform, among other functions.

Before a user can use our platform, you must invite them on an organizational level. After being invited to the platform, you'll receive an email invitation from us.

## Create a User

1. From the email, select **Setup Your Password** and complete your registration.
2. Select your profile icon and then select **Profile Settings**.
3. To complete your profile, enter your information in the following fields:
  - **First Name**
  - **Last Name**
  - **Job Description**
  - **Organization**
  - **Contact Information**
4. Select **Save**.

## Enable SCIM (Enterprise)

The System for Cross-domain Identity Management (SCIM) is a standard protocol that enables the automated provisioning and deprovisioning of users for identity providers. Once enabled, your identity provider will take over user lifecycle management, from onboarding and updates to deactivation, and your staff member will be able to log in using **Single Sign On**.

This guide walks you through enabling SCIM for your organization.

### Prerequisites

- Admin access to your Identity Provider (IdP)

### Contact our support team to request your SCIM credentials

You will be provided with a SCIM Base URL and Token. Ensure you store these credentials securely.

### Configure SCIM in your Identity Provider

1. For Okta:
  - Go to your **Okta Admin Dashboard**.
  - Navigate to **Applications > Select your app > Provisioning tab**.
  - Click **Configure API Integration**.
  - Paste the SCIM Base URL and Bearer Token from your product.
  - Test the connection and **save**.
2. For Azure AD:
  - Go to **Enterprise Applications > Select your app**.
  - Under **Provisioning**, set the mode to **Automatic**.
  - Enter the SCIM endpoint and credentials.
  - Test and **save** the configuration.

### Map SCIM Attributes

1. Most identity providers allow you to configure how user data is mapped to your product. Common attributes include:
  - userName → email
  - name.givenName → first name
  - name.familyName → last name
  - emails[type eq "work"].value → work email

### Test Provisioning

- Create a user in your IDP.
  - See if they can sign up.
- Update user attributes such as name.
  - Check if the updates are reflected within the application.
- Deactivate User.
  - The user should no longer be able to access their Silent Push account.